In this in-depth conversation, Brenda Lee, Emotional Intelligence Expert, shares how she helps individuals and corporate teams break through the ‘conditional gaps’ that hold people back from living authentically and in alignment with who they truly are.
Brenda explains emotional intelligence as the ability to become aware of and regulate both your own emotions and those of others.
She contrasts common misconceptions—such as relying on rigid to-do lists…
Brenda defines the ‘conditional gap,’ as the disconnect between the conditioned self (shaped by past experiences, societal, and parental influences) and the person one is meant to be.
She outlines practical strategies for emotional regulation, including the “pause, pivot, and reframe” technique, which helps individuals interrupt habitual reactions, understand their triggers, and respond more constructively.
Brenda also shares real-life examples, such as managing team dynamics and overcoming victim mentality, and highlights how leaders can foster trust and creativity by modeling self-awareness and accountability.
Additionally, she discusses her personal journey—marked by challenging family experiences and transformative sabbaticals—and previews her upcoming entrepreneurial leadership program designed to empower executives and entrepreneurs with accessible emotional intelligence training.
Watch the video to hear the full interview.
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ABOUT JAMES HILLIARD
James Hilliard is known as the Clarity Guide.
His mission is to inspire and empower ambitious executives in challenging leadership situations, guiding them to fulfill their potential.
He cultivates profound connections built on empathy, integrity, and personal growth. Together, James works with his clients to build a future where they truly thrive in their professional life.